Subprocessors
Last updated Oct 12, 2022.
Keycafe uses subprocessors to provide core infrastructure, transactional and other services. Prior to engaging any subprocessor, Keycafe reviews their privacy, security, and confidentiality practices.
Core Hosting Subprocessors
Keycafe may use the following subprocessors for hosting and processing customer data to deliver the Keycafe services:
| Entity | Description/Purpose | Data Processing Location | Country |
|---|---|---|---|
| Amazon Web Services, Inc. | Storage of photos, invoices and other large files (S3) | Montreal | Canada |
| Salesforce.com, Inc. | Cloud data storage and processing (Heroku) | Dublin | Ireland |
Transactional Subprocessors
Keycafe may use the following subprocessors for analyzing, transiting, or transacting on customer data in the course of delivering its service:
| Entity | Description/Purpose | Country |
|---|---|---|
| Apple Inc. | Push notifications (APNs) | USA |
| Cloudflare, Inc. | Content delivery and DDoS protection | USA |
| Google LLC | Push notifications (Firebase) and data analytics (Google Data Studio) | USA |
| Particle.io | IOT infrastructure | USA |
| Stripe Inc. and country affiliates | Payment processing | USA, Canada, Netherlands, Japan |
| Twilio, Inc. | Transactional email and SMS | USA |
Other Subprocessors
Keycafe may use the following subprocessors to communicate with users and provide other supporting services:
| Entity | Description/Purpose | Country |
|---|---|---|
| Outreach Corporation | Customer communication and support | USA |
| The Rocket Science Group LLC (DBA Mailchimp) | Marketing communication | USA |
| Zendesk, Inc. | Customer communication and support | USA |
